Important Information
Policies
To help make your stay at Lady Luck Casino Black Hawk in Black Hawk as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Casino access, pet rules, and arrival policies require careful review.
The policies at Lady Luck Casino Black Hawk address arrivals, identification, payment, animals, smoking, casino access, and reservation changes. Available amenities include gaming, dining, Wi-Fi, parking, and meeting facilities, while each room remains subject to its listed occupancy, bedding, pet eligibility, accessibility features, and cancellation terms.
- Check-In, Check-Out, and Identification
Check-in begins at 4:00 PM, and check-out is required by 11:00 AM. Guests may be asked to present government-issued photo identification and an accepted payment card. Early arrival and late departure remain subject to availability.
- Payment, Deposits, and Cancellation
A payment-card authorization or refundable deposit may be required for accommodation charges and incidental expenses. Cancellation and prepayment terms vary according to the selected room and reservation type.
- Pet and Smoking Policies
Pets are accepted only in designated accommodations and must meet the hotel’s current restrictions. Advance registration is recommended. Qualified service animals are handled separately. The property is smoke-free in guest rooms and enclosed non-gaming areas.
- Casino Age and Guest Access
Guests must be at least 21 years old to gamble or remain within restricted casino areas. Children may stay in the hotel but must avoid the gaming floor except when passing through approved routes with an adult.
- Parking, Accessibility, and Special Requests
Covered parking is available on-site. Accessible rooms, connecting arrangements, pet-friendly placement, early arrival, late departure, and specific views remain subject to availability and should be confirmed before travel.